Original Stag Shipping & Returns Policy
1. Order Processing Time
All orders are processed and shipped within 1-3 business days. Orders are not processed on weekends or holidays.
2. Shipping Address Changes
Once an order has been dispatched, we are unable to modify the shipping address. Please ensure all details are correct before completing your purchase.
3. Shipping Methods, Costs, and Delivery Times
Shipping costs are calculated at checkout based on the weight, dimensions, and delivery destination of the items in your order.
We offer the following shipping services:
- Royal Mail 24/48hr Tracking: Delivery within 2-3 working days.
- Please note: delivery times may be extended during peak periods or if strikes occur within delivery services.
4. Shipping Restrictions
Unfortunately, we are unable to ship to PO Boxes or military addresses at this time.
5. Damaged Packages
If your package arrives damaged, please contact us immediately at originalstag@mail.com with photos of the damage so we can assist you promptly.
6. Returns & Refunds
We want you to be completely satisfied with your purchase. If you wish to return your item, please contact us within 14 days of receipt at originalstag@mail.com. Items must be unused and in their original packaging. Please refer to our full returns policy for more details.
7. Customer Support
For any questions, concerns, or assistance, please don't hesitate to contact our customer service team at originalstag@mail.com. We are happy to help!